What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
Welcome to Beaumont Family Dentistry, where we’ve provided happy, healthy, smiles to Lexington and surrounding central Kentucky communities for more than 35 years. With three local offices led by eight dentists, our experts are ready to make you feel at home! Get comfortable and feel confident, as we provide the highest-quality treatment to your family. Our care is just one reason we’ve been named an eight-time Lexington Herald-Leader Readers’ Choice Award winner! Come experience patient-friendly features like: Advanced technology: including same-day dental crowns, Dental sedation: three safe approaches to ease anxiety, and Sleep dentistry: specialized TMJ and sleep apnea treatment. From start to finish, we make sure your experience is comfortable and convenient. All of our locations offer hours as early as 7 a.m. for scheduling ease. While you’re under our care, you’ll enjoy comforts like Tempur-Pedic patient chairs, blankets, and pillows. You’ll appreciate technology like our ultrasonic scalers, which help us clean your teeth with less scraping. When you’re ready to pay, you have many options, including our Smile Saver membership plan, which helps you save money on your family’s care.
To learn more about our office, check out our website here: www.beaumontfamilydentistry.com
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday to Friday, either 7am-4pm or 8:30am to 5pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
