What are the responsibilities and job description for the Front Office Assistant position at Gen4 Dental?
Company Description
Here at Moberly Family Dentistry, we are proud to be one of the most trusted clinics for general dentistry in Moberly area and have been providing the highest quality family, cosmetic dentistry and orthodontic care to patients in our community for over 30 years. We provide gentle, compassionate treatment in a clean and modern office where your comfort is our top priority. Patients of all ages enjoy seeing Dr. Berry and Dr. Vorrath because they strike a balance between using innovative technology and personalized care. They are as interested in treating thier patients as they are in seeing their smiles. We like to think of it as “bringing old-fashioned values to high-tech dentistry.” We are especially interested in making all of our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our team has years of experience in treating patients with the highest level of care.
To learn more about our office, check out our website here: https://moberlyfamilydentistry.com/
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
Work Life Balance (Monday-Thursday 8AM-5PM, Friday 8AM-12PM)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
Customer service experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
