What are the responsibilities and job description for the Office Manager position at Gen4 Dental?
Company Description
Kzoo Family Dental has been conveniently located in Kalamazoo for over 20 years! Our experienced team has spent years providing children and families with safe, effective treatments and care. We specialize in a wide range of dental services, including general, emergency, cosmetic and restorative dentistry. Our goal is to provide the most innovative dental treatments while maintaining patient convenience, comfort, and safety. Using a combination of exceptional dental care and a "hometown" mindset we partner with our patients to provide the healthiest, most beautiful smiles modern dentistry can offer.
To learn more about our office, check out our website here: https://www.kzoofamilydental.com/
Job Description
Our office managers serve as leaders and are the heart and soul of the practice. Our managers focus on partnering with our doctors to optimize practice performance and provide the best patient experience. By joining our team, you will have:
Work Life Balance (Monday-Wednesday 7:30am-5pm, Thursday 7:30am-4pm)
3 weeks PTO & 8 Paid Holidays
Paid Parental Leave
Medical/Vision/Dental Benefits
401k Match
Professional Growth and Career Advancement Opportunities
Key Responsibilities
Post insurance and patient payments, verify insurance, and appeal denied insurance claims
Check in patients and preparing and presenting simple treatment plans
Complete end of day
Run daily, weekly, and monthly reports from practice management system
Conduct daily huddle meetings
Establish schedules and work assignments for team members according to workload, space, and equipment
Identify problems, provide training to team members, and deliver feedback
Maintain Practice Management System to store accurate data and produce reports.
Authorize expenditures to budget.
Qualifications
Ability to delegate tasks effectively
Proactively manage performance expectations
Prioritization of competing commitments and initiatives
Ability to manage up, across and down effectively
Strong verbal and written communication
Customer service experience
Leadership and management experience
Dental office experienced (preferred)
Additional Information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
