What are the responsibilities and job description for the Warranty Claims Specialist position at Gene Langley Ford, Inc?
Job Summary
We are seeking a skilled Warranty Clerk to join our team at Gene Langley Ford, Inc. In this role, you will be responsible for managing warranty documentation and processing claims efficiently.
Key Responsibilities
* Manage warranty documentation, including claim submissions and approvals
* Process claims accurately and efficiently, ensuring timely payment for each submitted claim
* Collaborate with the parts and service departments to verify coverage under warranty
* Maintain accurate records and reports of warranty activity
* Provide excellent customer service, responding to inquiries and resolving issues promptly
Requirements and Qualifications
* Previous experience in warranty or a related field is highly desirable
* Strong analytical skills, with the ability to identify problems quickly and efficiently
* Knowledge of automobiles, including mechanics and repair procedures
* Proven record of achieving exceptional customer satisfaction, with a focus on delivering high-quality service
* Ability to work independently and as part of a team, with strong communication and interpersonal skills
* Basic computer skills, with proficiency in Microsoft Office software
Compensation and Benefits
* Competitive pay and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment, with a focus on teamwork and collaboration
About Our Company
Gene Langley Ford, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics, such as race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic outlined by federal, state, or local laws.
We are seeking a skilled Warranty Clerk to join our team at Gene Langley Ford, Inc. In this role, you will be responsible for managing warranty documentation and processing claims efficiently.
Key Responsibilities
* Manage warranty documentation, including claim submissions and approvals
* Process claims accurately and efficiently, ensuring timely payment for each submitted claim
* Collaborate with the parts and service departments to verify coverage under warranty
* Maintain accurate records and reports of warranty activity
* Provide excellent customer service, responding to inquiries and resolving issues promptly
Requirements and Qualifications
* Previous experience in warranty or a related field is highly desirable
* Strong analytical skills, with the ability to identify problems quickly and efficiently
* Knowledge of automobiles, including mechanics and repair procedures
* Proven record of achieving exceptional customer satisfaction, with a focus on delivering high-quality service
* Ability to work independently and as part of a team, with strong communication and interpersonal skills
* Basic computer skills, with proficiency in Microsoft Office software
Compensation and Benefits
* Competitive pay and benefits package
* Opportunities for career growth and professional development
* A dynamic and supportive work environment, with a focus on teamwork and collaboration
About Our Company
Gene Langley Ford, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics, such as race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic outlined by federal, state, or local laws.
