Senior Applications Engineer

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Senior Applications Engineer is a technical expert responsible for providing technical expertise in developing and launching new products, collaborating with cross-functional teams, and providing technical guidance to both internal and external stakeholders.

Key Responsibilities:

• Develop technical and commercial solutions to support the Data Center sales team. This includes gathering field requirements from customers:
• Listen, understand and convey customer requirements;
• Prepare, coordinate and respond to functional and technical elements of customer RFQs
• Create online diagrams, wiring diagrams, and work instructions for MV & LV switchgear, motor control centers, and power distribution centers (PDC);
• Provide technical support for the integration of Generac products with other Data Center equipment (Building Management, UPS, Transfer Switch/Switchgear, Energy Management, and Utility protection relays).
• Present technical solutions and options to external customers:
• Maintain professional business relationships within target accounts;
• Interface with internal product management and external equipment suppliers:
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives;
• Provide status of ongoing projects and future projects;
• Assist product management in the development of new product roadmaps;
• Partner with both internal and external suppliers to design and specify complete solutions. Identify customer's needs and sales opportunities to help future growth;
  
  
  

Minimum Qualifications:

• Bachelor’s degree in Engineering;
• 8 years’ experience working in an Engineering role;
• Experience reading architectural, mechanical and electrical blueprints with a solid understanding of basic electrical and mechanical control systems;
• Experience with and understanding of network communications technology (Internet, Intranet, VPN, TCP/IP, Ethernet, etc.);
• Proficient with industrial standards, UL, NEC, ASME, IEC, NEMA;
• 5 years’ experience in the Data Center segment including knowledge of design standards
• Ability to travel up to 25%.
  
  
  

Preferred Qualifications:

• Electrical Engineering degree;
• Customer Service or Sales Support experience;
• Experience creating online diagrams, wiring diagrams, and work instructions;
• Application Programming Experience;
• Project management experience.
  
  
  

Knowledge, Skills, & Abilities:

• Maintain expert level of internal and external product knowledge for Power Generation equipment;
• Ability to interpret customer specifications;
• Ability to analyze and answer technical questions;
• Ability to analyze/verify control schematics and wiring diagrams;
• Ability to read and interpret electrical symbols, characters, and modify;
• Skilled with electrical design and control circuitry;
• Ability to apply product knowledge and technical skills to solve simple application problems independently with minimum supervision;
• Ability to interact with shop personnel;
• Strong communication, Interpersonal and organizational skills;
• Proficient in Microsoft Visio;
• Proficient in Microsoft Office.
  
  
  

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.”