What are the responsibilities and job description for the Vehicle Installation Technician position at General Communications Inc.?
Company History: General Communications is one of Wisconsin’s largest two-way radio dealers with thousands of customers in Wisconsin and Illinois. It’s a family owned business with five locations in Madison, Milwaukee, Eau Claire, Wisconsin Rapids, and McHenry, IL. GenComm is fully versed in the newest advances in technology, from digital two-way radios to 9-1-1 dispatch systems, in addition to sales and rentals, service and repair, installations, vehicle lighting and custom vinyl lettering/graphics/signs.
Report To: The Installation Technician will work under the direction of the Installation Manager and will work with office administrators. The base location for this position will be at the office in McHenry, IL. This person will have a considerable level of diverse responsibilities.
Scope of Work:
Wiring and installing analog and digital two-way radios, laptops, partitions, radio consoles, docking stations, light bars, and other electronics in various emergency vehicles
Duties:
- Remove, install, and repair things such as body panels, cables, seats, trim, and electrical wiring
- Provide basic maintenance of public safety equipment, including testing and repairing various equipment
- Provide on-site emergency troubleshooting and repairs of customers equipment
- Prepare accurate and timely service tickets and reports
- Ensure a high level of customer service, satisfaction, and communication
- Maintain proper stock, parts, and tools necessary for the job
· Any other duties as assigned
Education
High School Diploma/GED or higher preferred
Requirements:
· Ability to pass a drug test and background check
· Must possess a valid driver’s license with good record
· Must possess excellent communication and listening skills
· Must have good organizational and time management skills
· Must possess a strong attention to detail
Skills/Knowledge:
· Ability to use basic hand and power tools
· Knowledge, skills, and mechanical aptitude regarding removal and replacement of automotive components
· Ability to install, inspect, and service a multitude of electronics and vehicle equipment
· Knowledge and skill with specific wire terminals, connectors, and crimping tools
Great customer service skills to deal with both internal and external customers
· Basic computer knowledge
Desired Attributes:
· A team player
· Trustworthy
· Motivated
· Dependable
· Organized
· Respectful
· Willing to learn
· Professional
· Accountable for team and personal success
Benefits:
- Hourly wage is based on experience
- This position is available to the right candidate immediately or with appropriate notice to current employer
- Health Care, Dental, and Vision Plans
- Life & Disability Insurance
- Comprehensive 401(k) with Company Match
- Paid leave and vacation
- Training
- Fun and friendly atmosphere
- Annual Employee Appreciation Party
“General Communications is an Equal Employment Opportunity/Affirmative Action Employer”
Our Mission and Values:
GenComm keeps people safe by providing reliable communication solutions, supported by responsive customer service, dependable expertise, and a commitment to integrity.
- Expertise
- Partnerships
- Reliability
- Safety
- Integrity
Job Type: Full-time
Pay: $18.00 - $26.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Professional development assistance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $26
