What are the responsibilities and job description for the Hardware Technician, TS/SCI with Polygraph - Security Clearance Required position at General Dynamics - IT?
Key Responsibilities The person in this position will perform numerous functions to include Systems Administration, Property / Asset Management, Testing, and Configuration Management functions. This position will require up to 90% travel.
System Administration
Manages the functionality and efficiency of a group of computers running on one or more operating systems
- Helps maintain the integrity and security of servers and systems
- Maintains system documentation
- Interacts with users and evaluates vendor products
- Coordinates hardware and software installation and provides backup recovery
- Monitors policies and standards for allocation related to the use of computing resources
- Participates in systems testing and document results
- Provides advice and training to end-users
- Maintains current knowledge of relevant technologies as assigned
- Monitor IMS and reporting incidents with directives
- Monitor AMs / DMs to determine possible impacts to operations of services
- Monitor and clean-up orphaned tickets
- Monitor and enforce compliance of Incident Management Policy
- Maintain Incident Management policy
- Work to improve situational awareness
- Monitor and facilitate resolution of tickets older than 30 days
- Monitor and facilitate tasks for the Problem Management team
- Control, disseminate and monitor ticket queues
- Draft Service Maintenance / Outage / Restoral Announcements
- Facilitate the creation and submission of after-action reports for major incidents and outages when applicable
- Communicate and coordinate with Incident Managers and / or representatives from other contracts when necessary
- Exercises independent judgement and decision making.
- Participates in special projects as required
Property / Asset Management
Testing
The ideal candidate will support software testing, QA, and CM activities. Reviews and evaluates software products and systems to ensure adherence to company and customer quality standards. Develops software / systems testing procedures and conducts tests.
WHAT YOU’LL NEED TO SUCCEED :
GDIT IS YOUR PLACE :
Top Secret SCI Polygraph
Salary and Benefit Information
The likely salary range for this position is $69,264 - $80,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Salary : $69,264 - $80,500
