What are the responsibilities and job description for the Network Computer Support Technician (secret required) - Rome, NY - Security Clearance Required position at General Dynamics - IT?
We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.
GDIT is looking for Field Support Technician in Rome, NY , who holds active DOD Secret Clearance.
The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
Support Technician maintenance includes (but is not limited to) :
Terminate ADCS circuits activated at the node point-of-presence (POP).
Report failures to the on-site government contract representative no later than the start of the next duty day
Coordinate system downtime requirements with CAOC / ADS “Comm Focal Point (CFP)”
Monitoring the on-site and remote locations
Perform additions, changes, and relocations of ADCS equipment
Performs a range of technical tasks and provides site support.
Modifies, moves, and installs a range of new equipment.
Troubleshoots a range of hardware and software problems and interconnectivity issues.
Principle Duties and Responsibilities :
Operations and maintenance of communications / computer systems and networks.
Installs communications / computer systems in accordance with the respective installation spec.
Troubleshooting and support of communications systems / networks.
Working knowledge of Cisco system support / maintenance, VMware ESXi system support / maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
End-user support and training on communications systems / networks.
Administer network / cyber security policies and procedures.
Maintains current knowledge of relevant technology as assigned.
Participates in special projects as required.
Focused on identifying customer needs and maintaining customer satisfaction.
Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if / when selected.
Required skills :
Must have an active Secret Level security clearance
Must hold active CompTIA IAT 8570 Level II (i.e. : Security CE) certification or higher
Must have AA / AS and 1-3 years’ experience; or equivalent
Must be onsite in Rome, NY
Working Conditions :
This mission supports 24 / 7 x 365, shift work and weekends may be required
Work may require some physical effort in handling equipment, boxes etc.
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Salary and Benefit Information
The likely hourly rate for this position is between $26.30 - $34.11. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI / ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Salary : $26 - $34
