What are the responsibilities and job description for the Desktop Engineer position at General Dynamics?
Job Details
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI Polygraph
Public Trust/Other Required:
None
Job Family:
Systems Administration
Job Qualifications:
Skills:
Desktop Application Support, Microsoft Windows Support, Troubleshooting
Certifications:
None
Experience:
5 years of related experience
ship Required:
Yes
Job Description:
Transform technology into opportunity as a Desktop Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Desktop Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Desktop Engineer joining our team to Support our intelligence customer in Arnold, MO.
HOW A DESKTOP ENGINEER WILL MAKE AN IMPACT
As a Desktop Engineer, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Key Responsibilities:
WHAT YOU'LL NEED TO SUCCEED:
Requirements:
Physical Requirements:
Ability to lift and move equipment up to 40 pounds
Desired Skills:
Location: Customer Site
ship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#RoverGSS
The likely salary range for this position is $124,950 - $169,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA MO Arnold
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI Polygraph
Public Trust/Other Required:
None
Job Family:
Systems Administration
Job Qualifications:
Skills:
Desktop Application Support, Microsoft Windows Support, Troubleshooting
Certifications:
None
Experience:
5 years of related experience
ship Required:
Yes
Job Description:
Transform technology into opportunity as a Desktop Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Desktop Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Desktop Engineer joining our team to Support our intelligence customer in Arnold, MO.
HOW A DESKTOP ENGINEER WILL MAKE AN IMPACT
As a Desktop Engineer, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Key Responsibilities:
- Provide frontline support for desktop systems, including troubleshooting hardware and software issues
- Manage user accounts, permissions, and access rights
- Install, configure, and maintain desktop operating systems and applications
- Respond to and resolve user tickets in a timely and professional manner
- Perform regular system maintenance and updates to ensure optimal performance and security
- Assist with the implementation of new technologies and software deployments
- Document technical solutions and maintain knowledge base for common issues
- Collaborate with other IT teams to resolve complex issues and improve overall service delivery
- Provide basic network troubleshooting and support
- Conduct user training sessions on new software or hardware as needed
WHAT YOU'LL NEED TO SUCCEED:
Requirements:
- Associate's degree in IT or related field, or equivalent experience
- 5 years of experience in desktop support or similar IT role
- Strong knowledge of Windows operating systems and Microsoft Office suite
- Familiarity with basic networking concepts and troubleshooting
- Excellent customer service skills and ability to communicate technical concepts to non-technical users
- Security certification or ability to obtain within 90 days of hire
- TS/SCI Clearance required and eligibility to obtain CI Poly
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Willingness to provide occasional after-hours support
Physical Requirements:
Ability to lift and move equipment up to 40 pounds
Desired Skills:
- Experience with remote desktop support tools
- Knowledge of Active Directory and Group Policy
- Familiarity with IT service management tools (e.g., ServiceNow)
- Basic scripting skills (PowerShell, batch, etc.)
- Experience in a government or intelligence community environment
Location: Customer Site
ship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#RoverGSS
The likely salary range for this position is $124,950 - $169,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA MO Arnold
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $124,950 - $169,050
