What are the responsibilities and job description for the Field Service Engineer position at General Dynamics?
Type of Requisition :
Regular
Clearance Level Must Currently Possess :
Other
Clearance Level Must Be Able to Obtain :
None
Public Trust / Other Required :
BI Full 6C (T4)
Job Family : Field Engineering
Job Qualifications : Skills :
Critical Thinking, Customer Satisfaction, Problem Solving, Technical Support, Troubleshooting
Certifications : None
Experience :
2 years of related experience
US Citizenship Required :
Job Description :
Field Engineer
At GDIT, people are our differentiator. As a Field Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on a Field Engineer joining our team to help main the critical customer systems that allow them to accomplish their mission.
HOW A FIELD ENGINEER WILL MAKE AN IMPACT
Technical Support and Troubleshooting :
- Provide on-site troubleshooting, diagnosis, and resolution of technical issues for our equipment and systems.
- Conduct root-cause analysis on hardware, software, and network issues to restore functionality.
- A Field Engineer is responsible for promoting and providing GDIT products or services in government customer locations.
- Maximize customer satisfaction to the greatest degree possible, including cases where they are brought in to resolve an issue.
Installation and Maintenance :
Customer Training and Support :
Documentation and Reporting :
Collaboration and Communication :
WHAT YOU'LL NEED TO SUCCEED :
GDIT IS YOUR PLACE :
The likely salary range for this position is $85,000 - $115,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours :
Travel Required :
50-75%
Telecommuting Options :
Remote
Work Location : USA TX McAllen
Additional Work Locations :
Total Rewards at GDIT :
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work / life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI / ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Salary : $85,000 - $115,000
