What are the responsibilities and job description for the Call Center Representative (On-Site) position at General Electric Credit Union?
Call Center Representative (onsite)
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
At GECU, we want to support your wellbeing by offering a wide range of benefits :
- Health, Dental and Vision insurance
- Life and Disability insurance options
- Paid Time Off starts accruing once hired and take your birthday off - paid
- 401k Retirement plan with up to a 10% match of your base gross compensation
- Tuition reimbursement opportunities & professional development
- Volunteer opportunities -and earn additional PTO hours!
- On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
Overview :
The Member Service Representative serves as the primary point of contact for members of the credit union, handling a variety of inquiries and transactions via inbound calls. The Member Service Representative maintains high levels of member satisfaction and provides essential support and solutions to members' general financial questions and concerns.
Essential Responsibilities :
General account questions
Education and Experience :
Knowledge, Skills, and Abilities :
General Electric Credit Union is an Equal Opportunity Employer
