What are the responsibilities and job description for the Breakfast Attendant position at General Hotels Corporation?
General Hotels Corporation has an immediate opening for a full time Breakfast Attendant to join our hotel team at the Homewood Suites by Hilton Melbourne Viera! The Breakfast Attendant is responsible for preparing and serving a fresh and inviting presentation of the daily complimentary breakfast, giving a friendly greeting to each guest at breakfast and providing superior service to all guests.
This position is an early morning position. Must be able to work weekends and holidays.
Responsibilities:
- Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation per brand and company standards.
- Prepare foods such as cut fruit, coffee and juices.
- Stock coffee, juice and milk.
- Set out cold food such as sweet rolls, muffins and cereal for self-service.
- Warm and set out hot foods such as hash browns, French toast, etc.
- Set up serving dishes, utensils, cups, and other paper/china products.
- Maintain cleanliness of breakfast area and kitchen during and after breakfast hours.
- Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed. Organize and put away food orders.
Required Competencies:
- Customer Service – Respond promptly to customer needs, requests for service and assistance. Respond to special requests from guests.
- Teamwork – Treat people with respect. Keep commitments. Uphold organizational values. Approach all encounters with guests and employees in a friendly, service-oriented manner.
- Quality – Demonstrate accuracy and thoroughness; monitor own work to ensure quality. Periodically restock self-service food and supplies as needed. Wash china, flatware and serving equipment and return it to storage.
- Quantity – Meet productivity standards and completes work within a timely manner.
- Safety and Security – Observe safety and security procedures; report potentially unsafe conditions; use chemicals and equipment properly. Responsible for any assigned keys and for following key control policies.
- Dependability – Is consistently at work as scheduled and on time. Arrive at scheduled meetings and appointments on time. Can meet the demands of the industry regarding working holidays and weekends.
- Initiative – Ask for and offer help when needed. Clear and clean tables as they are vacated; wipe up spills; sweep, mop, and vacuum kitchen and dining areas. Remove trash.
- Compliance – Comply with health department rules and regulations with respect to handling, preparing and storing food.
Qualifications
High School diploma or equivalent is preferred. Should have basic knowledge of food and beverage preparation.
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60 year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
