What are the responsibilities and job description for the Hotel Lobby Attendant position at General Hotels Corporation?
Job Title: Hotel Lobby Attendant
Mission: As one of the leading hospitality choices worldwide, Crowne Plaza is centered around being the fusion point for Luxury Hotels and Traveling Business professionals, Families, event seekers and much more. The mission is to create experiences that inspire connection, collaboration, and well-being. Here at Crowne Plaza, we strive to understand guests' needs and challenges, and to make them feel welcome and inspired. This position will play a pivotal role in maintaining the interior upkeep of our hotel, servicing guest in a timely manner and bringing warm welcomes and excellent guest experiences to our guest.
Job Summary:
We are seeking a dedicated and detail-oriented Public Space Attendant to ensure the cleanliness, organization, and maintenance of public areas, all while responding to guest request in a timely manner. The ideal candidate will take pride in providing a welcoming and sanitary environment for guests, visitors, and employees.
We are seeking a dedicated and detail-oriented Public Space Attendant to ensure the cleanliness, organization, and maintenance of public areas, all while responding to guest request in a timely manner. The ideal candidate will take pride in providing a welcoming and sanitary environment for guests, visitors, and employees.
Key Responsibilities:
- Clean and maintain lobbies, hallways, restrooms, and other public areas to company standards.
- Sweep, mop, vacuum, and polish floors as required.
- Dust, wipe down, and sanitize surfaces, furniture, and fixtures.
- Empty trash receptacles and ensure proper disposal of waste.
- Replenish supplies such as paper products, soap, and sanitizers.
- Report any maintenance issues, damages, or safety hazards to management.
- Respond promptly to guest requests and provide excellent customer service.
- Follow all safety and sanitation regulations in compliance with company policies.
Qualifications:
- High school diploma or equivalent preferred.
- Previous experience in housekeeping, janitorial services, or a similar role is a plus.
- Strong attention to detail and ability to work independently.
- Good communication and customer service skills.
- Ability to stand, walk, bend, and lift for extended periods.
- Availability to work flexible hours, including weekends and holidays, if required.
Benefits:
- Competitive salary
- Discounted IHG hotel rates
- Access to Hotel services
- Paid time off
- Opportunities for growth and advancement
Join our team and help create a clean and inviting environment for everyone!
