What are the responsibilities and job description for the Scheduler (Medical Office Clerk) position at General Infomatics, Inc. (GI)?
MAIN RESPONSIBILITIES AND DUTIES
- Answers main office phone line. Directs telephone calls to the appropriate section for assistance. Takes messages as required.
- Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.
- Performs other administrative and clerical duties in support of the medical care and operational support.
- Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.
QUALIFICATIONS, SKILLS AND REQUIREMENTS
- High school or GED diploma
- At least six months of experience in general office administrative and clerical skills to perform receptionist duties
- Ability to type a minimum of 50 WPM (computer keyboard) and to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
- Desired knowledge of medical terminology and medical ethics
- Ability to speak and communicate clearly in English
- Excellent customer service and adaptability, as well as telephone etiquette
- Desired: reliable transportation to commute back and forth to work at base.
