What are the responsibilities and job description for the Business Development Manager position at General Insurance Services?
The role of a Client Services Advisor at General Insurance Services is to deliver exceptional customer service and drive business growth. The successful candidate will be responsible for responding to client inquiries, managing new and renewal business applications, and ensuring timely communication with clients and vendors.
Main Responsibilities:
- Evaluate and resolve client inquiries and issues in a timely manner.
- Process new and renewal business applications effectively.
- Initiate proactive communication with customers to identify opportunities for up-selling and cross-selling.
- Ensure prompt response to client communications.
- Maintain high-quality customer relationships through empathic listening skills and careful speaking skills.
Qualifications:
- Indiana Property and Casualty agent's license is required.
- Associate or bachelor's degree or equivalent business experience.
- 2-3 years of personal lines experience.
- Previous customer service experience.
- Ability to use Outlook and in-house software systems.
