What are the responsibilities and job description for the Counter Sales position at General Rental Center?
The General Rental Center is looking to hire a Full-Time & Part-Time Equipment Rental Specialist. We have competitive pay and benefits. Experience with Counter Sales & Construction Equipment is preferred. really Applicants are welcome to stop by our location during our operating hours to meet the team and fill out a GRC application. See below for more information on this position.
Nature of the Work:
Must be able to service customers in a polite, friendly, and professional manner whether in person or on the telephone. Must assist them with reservations, contracts, questions, register transactions, and order adjustments. Must be able to process cash and credit card payments, as well as tendering change and credits.
Job Description
------Position Tasks & Activities:
- Rents equipment or arrangements for the provision of service to customers.
- Prepares rental forms and contracts, obtains customer signature and other information as required.
- Maintains daily contract file.
- Computes charges based on rental or service rate.
- Explains rental fees and provides information about rented items, such as operation or description.
- Collects deposit or payment or records credit charges by maintaining customer charge files daily and balancing daily sales receipts.
- Answers telephone and receives orders by phone.
- Recommends items to customers that meet their needs.
- Reserves items for the requested time and maintains rental reservation files.
- Updates/calls overdue list daily and alerts supervisor of overdue contracts.
- Cleans showroom and equipment. Arranges showroom displays. Keeps shelves organized, stocked, and clean.
- Inventories retail sales merchandise and advises supervisors of low levels of merchandise.
- Assists customers with the loading and unloading of equipment when necessary. May also need to demonstrate safety features and operational features of the equipment.
- May fill customer’s propane cylinders from time to time.
- Resolves customer problems.
- Report safety violations to supervisor.
- Adhere to all company policies, procedures, rules, and regulations in written or verbal form.
- Comply with government safety requirements and other regulations and security in-store.
- Attend department, store, and safety meetings.
- Perform other duties as requested.
----Working Conditions:
Must stand for long periods of time. Most work will be indoors with limited exposure to outside elements. The job requires constant interaction with the public. May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene, and cleaning solvents.
----Education, Skills & Requirements:
- Rent-to-own experience is a plus.
- A high school diploma or equivalent GED is preferred but not required.
- Must be able to lift approximately 50 lbs.
- Must maintain a professional personal appearance.
- Must possess sales and customer relations skills.
- Must be able to use mathematics to solve problems.
- Must speak English clearly and write legibly. The ability to speak another language is a plus.
- Must pass the company drug screen.
- Must maintain an acceptable attendance record.
- Must be able to provide, understand and complete instructions furnished in written, oral, or scheduled form.
- Maintain a cooperative working relationship with co-workers.
- Must be able to maintain a high degree of patience.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
Schedule:
- 10 hour shift
- Day shift
- Overtime
Work Location: In person
Salary : $14