Inside Sales Representative

Position Summary:

Close contracts for partner programs, at defined monthly goals, that ensure partner and customer satisfaction.

Essential Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Take phone orders.
• Provide customer support.
• Provide written and verbal quotes to customers.
• Provide outside sales reps with product information and pricing resources.
• Create promotional fliers.
• Monitor stock status of inventory and turnover rates on selected inventory classes.
• Enter vendor invoices and double check prices with purchase orders.
• Handle tool repairs and returned items.
• Organize and monitor showroom appearance.
• Communication with warehouse staff to ensure proper order process and completion.
• Monitor all open orders to ensure completion of process.
• Process freight and UPS shipments.
• Process end of month vendor rebates.
• Help in warehouse when needed.
• Identifies revenue opportunities within customers’ communities through communications, programs and other activities as needed.
• Assists walk-in customer at the sales counter and handle will call transactions.
• Prospects, qualifies and generates sales within the company’s established trading partners.
• Ensures suspect identification, planning, account qualification and needs analysis at all prospect levels.
• Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Identifies and closes additional purchases of products and services by customers’ communities.
• Works closely with Support, Community Management, Account Management and Business Development.
• Responds to requests from customers for information and gives online presentations.
• Engages in technical discussions with potential clients through demonstrations and presentations.
• Remains knowledgeable and up to date on changes and developments in the B2B infrastructure and e-commerce industries.
• Keeps management informed of all activity, including timely preparation of reports.

Education/Experience:
Required:

• Bachelor’s degree in a technical or business discipline or equivalent experience.
• A minimum of two years in a sales or sales support role
• This position requires up to 25% travel.

Preferred:

• Experience with business-to-business commerce, internet communication and Acumatica software.
• Two years in customer service or inside sales.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Education:

• Bachelor's (Preferred)

Experience:

• customer service or inside sales: 2 years (Required)

Work Location: In person

Salary : $20