What are the responsibilities and job description for the Automotive Sales Manager position at GENERAL RV NEWCASTLE LLC?
The Automotive Sales Manager is responsible for overseeing and managing the sales operations of the dealership. This role involves leading a team of sales associates, developing strategies to drive sales, managing inventory, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, a deep understanding of automotive sales, and a proven track record of achieving sales targets.
Key Responsibilities:
Team Leadership and Development:
- Recruit, train, and mentor sales associates to improve performance and achieve sales goals.
- Monitor performance metrics and provide regular feedback and coaching.
- Conduct regular sales meetings and motivate the team to maintain high morale and productivity.
Sales Strategy and Execution:
- Develop and implement sales strategies to achieve dealership targets and maximize revenue.
- Analyze market trends, customer needs, and competitive activities to adjust strategies as needed.
- Set sales targets and performance goals for the team and track progress against these objectives.
Customer Relationship Management:
- Ensure a high level of customer satisfaction by providing exceptional service and addressing customer inquiries and concerns.
- Foster long-term relationships with customers to encourage repeat business and referrals.
Inventory and Product Management:
- Monitor and manage the dealerships inventory to align with market demand and sales targets.
- Work closely with suppliers and manufacturers to ensure a diverse and appealing inventory.
- Conduct regular inventory audits and adjust stock levels as needed.
Sales Reporting and Analysis:
- Prepare and analyze sales reports, including daily, monthly, and annual performance metrics.
- Use data to identify trends, measure performance, and make informed business decisions.
- Report on sales activities, customer feedback, and market conditions to upper management.
Financial Management:
- Prepare and manage the sales department budget, including monitoring expenses and profitability.
- Analyze financial reports to ensure sales targets are met and profitability is maximized.
Compliance and Best Practices:
- Ensure all sales activities comply with dealership policies, legal requirements, and industry standards.
- Stay updated on automotive industry trends and best practices to maintain a competitive edge.
Qualifications:
- Proven experience as a Sales Manager or in a similar leadership role in the automotive industry.
- Strong understanding of automotive sales processes, customer service, and market dynamics.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze sales data and make strategic decisions.
- Proficiency in using CRM systems and other sales tools.
- High level of integrity and professionalism.
Physical Requirements:
- Ability to work in a fast-paced environment.
- Standing and walking for extended periods may be required.
- Occasional lifting and carrying of materials related to the role.
Education:
- Bachelors degree in business administration, marketing, or a related field preferred.
- Relevant certifications or training in automotive sales management is a plus.
Benefits:
- Competitive salary with performance-based incentives.
- Paid Time Off (PTO)
- Benefits: Medical, Dental, and Vision Insurance
- Ancillary Benefits: Short-term & Long-term disability insurance
- 401(k) Retirement Savings with Company Match
- Employee discounts on vehicles and services.
Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.