Public Information Specialist 2 (Digital Content) - [Accessibility Solutions Specialist] - VID 182779

The duties that the incumbent of the vacancy will be expected to perform. Duties Description The NYS Digital Services team at the Office of General Services (OGS) seeks a creative professional to serve as an Accessibility Solutions Specialist. The Public Information Specialist 2 (Digital Content) will function as the Accessibility Solutions Specialist as well as support the digital and customer experience projects across multiple channels including the ny.gov and governor.ny.gov portfolio of websites, applications, and digital communications tools.NYS Digital Services is a team of strategists, product managers, and technologists working with agencies to streamline and improve the digital experience across New York State. We strive to create a community that works together to provide programs and services to New Yorkers in an efficient and user-friendly way.• Work under the direction of Solutions Director to build, research, propose, and evaluate a tech/digital solution or accessibility implementation.• Work closely with product leaders, designers, and developers to bring products to life.• Conduct accessibility audits using a standardized framework and produce conformance reports for a range of digital products including websites, applications, web apps, SaaS products, and documents.• Promote a culture of accessibility and work to create a community of practice around digital inclusion.• Work with project management to ensure timelines and resources are appropriate to the project scope and business need. • Work with state or vendor engineering teams to analyze, understand, and remediate accessibility issues at the code level. • Assist state agencies, vendor or ITS engineering teams, or other stakeholders in developing an accessibility roadmap and strategy.• Present concepts to a wide range of audiences for internal review and key stakeholders.• Assist in building simple technology solutions, alter or adapt common libraries to unique project needs, and/or contribute to a NYS Web Design System or NYS Digital Service Utilities Library.• Commit or review code in NYS Digital Service or NYS ITS GitHub repositories.• Facilitate meetings with technical teams, clients, stakeholders, or content teams to understand and communicate requirements and challenges faced in implementing an accessibility strategy.• Write and review tickets in an AGILE management/organizational tool and participate in sprint planning, retrospectives, and demos. • Perform other duties as assigned.Operational Needs: This position may require routine evening and weekend work, as well as some travel on occasion between Albany and NYC.

The minimum qualifications required for this vacancy. Minimum Qualifications Seven years of experience* in public relations, social media, and digital communications. *Substitutions: A degree in Communications, English, Public Relations, Social Media, Digital Communications, or a similar degree may substitute for experience as follows: • Associates degree: two years of required experience• Bachelor’s degree: four years of required experience• Master’s degree: five years of required experiencePreferred Qualifications: The preferred candidate will possess an understanding of digital accessibility and accessibility evaluations and a strong desire to help improve digital access and equity for all. • Proficiency in core web languages including HTML, CSS, and JavaScript.• Demonstrable familiarity with web accessibility guidelines (WCAG 2.0, 2.1, 2.2 / Section 508) and experience remediating accessibility issues at the code level. • Demonstrable portfolio or examples of work providing accessibility guidance, code level remediations, audits, training materials, or other technical accessibility work.• Experience conducting accessibility audits and creating conformance reports.• Strong understanding of and familiarity with a range of assistive technologies, particularly screen readers. • Strong communication and writing skills to distill complex technical problems into plain language for non-technical clients and stakeholders.• Experience with organizational tools suited to AGILE software development such as Atlassian JIRA, GitHub Projects, or Azure DevOps, or similar.• Broad knowledge of modern web browsers in terms of functions and limitations.• Experience with and understanding of web content management systems.• Ideal candidates will have a strong expertise managing a digital product’s accessibility lifecycle from business needs through technical solutioning and implementation.

Additional comments regarding the vacancy. Additional Comments The Office of General Services (OGS) is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. For a full version of OGS’s EEO/AA statement and benefits joining Team #OneOGS, please visit http://www.ogs.ny.gov/employment.NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.

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