What are the responsibilities and job description for the Field Service Technician position at GENERAL TECHNOLOGIES INC?
We are looking to add on a Field Service Tech to our team!
Purpose : The Service Technician's responsibilities include traveling to customers' locations, remotely accessing equipment, and performing routine maintenance. The Service Technician will install and test products and provide customers with instructions on the proper usage of the product.
Responsibilities (Include but are not limited to) :
- Answering telephone inquiries and assisting clients.
- Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
- Using diagnostic tools to identify issues and evaluating the available information.
- Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
- Maintaining your technical and mechanical skills.
- Perform administration duties such as preparing time sheets, job status reports, expense sheets, etc.
- Prepare and maintain service related documentations.
- Reports to Fabrication Supervisor.
Skills :
Qualification Requirements :
Physical Demands :
The description below is intended to describe the general content and requirements for the performance of this job but is not limited to :
Some duties may be removed at any time and new duties may be added as GTI continues to grow. If and as required under federal or state law, upon request, reasonable accommodations which do not create an undue hardship will be considered, discussed, offered and implemented (if accepted) to enable persons with defined disabilities to overcome barriers to the performance of essential functions of the position.
