Why work with us?

The North American branch of Generali Global Assistance offers a diverse and inclusive work environment while employees work towards making real difference in the lives of our clients. As an Organization, we pride ourselves with offering white glove service while being mindful of corporate responsibility and our environmental footprint.

Employees enjoy a plethora of benefits to include:

• A diverse, inclusive, professional work environment
• Flexible work schedules
• Company match on 401(k)
• Competitive Paid Time Off policy
• Generous Employer contribution for health, dental and vision insurance
• Company paid short term and long term disability insurance
• Paid Maternity and Paternity Leave
• Tuition reimbursement
• Company paid life insurance
• Employee Assistance program
• Wellness programs
• Fun employee and company events
• Discounts on travel insurance

Who are we?

Generali Global Assistance is proudly part of the Europ Assistance Group brand and our products utilize a number of corporate and product brands. The brands for our North American team include the following:

• CSA: US travel insurance brand for retail and lodging partners. Learn more here.
• Generali Global Assistance (GGA): The primary Corporate brand in the United States for our travel insurance, travel assistance, identity and cyber protection, and beneficiary companion products. Learn more here.
• GMMI: the industry standard for global medical cost containment and medical risk management solutions. Learn more here.
• Iris, Powered by Generali: identity and digital protection solution. Learn more here.
• Trip Mate: US travel insurance brand for tour operator, cruise and airline partners. Learn more here.

What you’ll be doing.

Job Summary:

This position is responsible for analyzing and applying travel industry compliance concepts and practices in the development, compilation, tracking, and organization of the Financial Crimes program. This position is a direct report to the Financial Crimes Manager.

Principal Duties and Responsibilities:

Compliance Document Management

• Has primary responsibility for the development, review, evaluation, and approval of Compliance documentation.
• Monitors Regulatory developments, primarily related to International Sanctions.
• Investigates, documents and resolves compliance-related incidents and escalations.
• Ensures compliance controls are within standards by monitoring internal systems and communicating with relevant stakeholders to assess current processes.
• Supports the implementation and enhancements of Compliance and Financial Crimes programs.

Analysis and Reporting

• Extracts and analyzes data from various internal systems, compiles and assembles relevant information into spreadsheets/reports, and presents summaries and recommendations (if applicable).
• Maintains repository of all accumulated data and reports to conduct periodic analysis. Provides recommendations on changes based on the results of analysis.
• Participates in internal audits and assessments.

Administrative Coordination

• Maintains resource materials for primary job functions (i.e., manual, flow-charts, task instructions, etc.).

• Develops internal resource materials and training communication on compliance related changes that affect employees to promote awareness and preparedness.
• Cross-trained to provide support for Compliance Analyst – Partner position.
• Participates in meetings, special projects and other duties as assigned.

Required / Desired Knowledge, Experiences and Skills:

• A minimum of three (3) years of experience working in an insurance, compliance or legal environment is preferred; travel insurance industry experience is highly desired.
• Knowledge of standard concepts, practices, regulations, and laws within insurance field preferred.
• Experience working large datasets and report generation is preferred.
• Proficiency in Microsoft Office Suite required.
• Experience working with complex proprietary computer systems highly preferred.

Education/Certifications:

• High School Diploma or Equivalent (GED) required.
• Some college coursework is preferred.

When you’ll be doing it.

This is a hybrid role based out of our Pembroke Pines, FL office. As a hybrid role, you will be working onsite 2-3 days a week and working from home 2-3 days a week.

Apply today to begin your next chapter.

Don’t meet every single requirement? At Generali Global Assistance, we are dedicated to building a diverse, inclusive and enriching workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

The Company is committed to providing equal employment opportunity in all our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state, or local law is a violation of our policy. Equal employment opportunity is provided to all employees and applicants for employment without regard age, race, color, religion, creed, sex, gender identity, gender expression, transgender status, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, sexual orientation, national origin, ancestry, ethnicity, citizenship, genetic information, marital status, military status, HIV/AIDS status, mental or physical disability, use of a guide or support animal because of blindness, deafness, or physical handicap, or any other legally protected basis under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, classification, placement, promotion, termination, reductions in force, recall, transfer, leaves of absences, compensation, and training. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. All Company employees are responsible for complying with the Company’s Equal Opportunity Policy. Every employee is to treat all other employees equally and fairly. Violations of this policy may subject an employee to disciplinary action, up to and including termination of employment.