What are the responsibilities and job description for the BDC Representative position at Generation Auto Group?
Business Development Consultant (BDC) - Internet Sales
Earning Potential $50,000 Per Year
We are New York's fastest growing dealership and are expanding. Our vision is to be the best choice to buy and service cars, Vans, and SUV's in our region. We do this by attracting great people to join our team who will delight our customers and drive customer loyalty.
We offer great career opportunities, along with excellent pay programs, benefits, comprehensive training, and a culture where we strive to help our associates remain motivated and highly successful.
Position Overview:
We are seeking for professionalism with character and enthusiasm to add to our service Internet/BDC Department full time.
This position entails assisting clientele over the phone, internet and unsold showroom clientele.
- Stay up to date with BDC representatives' processes and tasks
- Seamlessly transfer appointments to sales department
- Work closely with Department Manager to reach individual department goals
- Monitoring and contacting internet leads from our website, dealer, manufacturer and third party sites
- Maximize inbound phone, web and showroom traffic streams
- Setting and confirming appointments
- Assist in resolving customer complaints
Experience in Sales or Customer Service is necessary
We are looking for someone with the following basic skills:
- Experience with computers
- Great Verbal and Communications skills
- Bilingual is a plus
- Serious Applicants Only
This position is not telemarketing, there is no cold calling required
What are the requirements for this job?
Customer service, sales, or telemarketing background helpful, but not necessary, we will train you
Excellent oral, written and interpersonal communication skills
A positive attitude, exceptional work ethic, and a willingness to learn
Computer literacy, organization skills, follow-up skills, typing skills
Ability to read and comprehend instructions and information
Must have a professional appearance
Salary : $50,000
