What are the responsibilities and job description for the Hotel Loss Prevention Officer position at Generation Hospitality Group LLC?
Job Title: Hotel Loss Prevention Officer
Job Summary:
We are seeking a dedicated and vigilant Hotel Loss Prevention Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for guests and staff, preventing theft and loss, and ensuring compliance with hotel policies and procedures.
Key Responsibilities:
- Monitor and patrol the hotel premises to deter and detect suspicious activities.
- Conduct regular inspections of property and facilities to identify potential security risks.
- Respond promptly to incidents and emergencies, providing assistance as needed.
- Collaborate with hotel management and staff to develop and implement loss prevention strategies.
- Maintain accurate records of incidents, investigations, and security activities.
- Provide excellent customer service while addressing guest inquiries and concerns related to security.
- Train hotel staff on safety and security protocols to enhance overall awareness.
Skills and Qualifications:
- High school diploma or equivalent; additional security training or certification is a plus.
- Previous experience in loss prevention, security, or a related field preferred.
- Strong observational and analytical skills to identify potential security threats.
- Excellent communication and interpersonal skills to interact effectively with guests and staff.
- Ability to remain calm and composed in high-pressure situations.
- Proficient in using security equipment and technology.
- Knowledge of local laws and regulations related to security and safety.
We offer a competitive salary and benefits package, along with opportunities for professional growth within our organization. If you are committed to ensuring a safe and secure environment, we encourage you to apply for this position.
