What are the responsibilities and job description for the Provo Marriott Hotel Outlets Supervisor position at Generation Hospitality Group LLC?
Job Title: Outlets Supervisor
Job Summary:
We are seeking a dedicated and experienced Outlets Supervisor to oversee the daily operations of our outlets. The ideal candidate will ensure exceptional service delivery, manage staff effectively, and maintain high standards of quality and efficiency.
Key Responsibilities:
- Supervise and coordinate the activities of outlet staff to ensure smooth operations.
- Monitor service quality and guest satisfaction, addressing any issues promptly.
- Train, mentor, and evaluate staff performance, providing constructive feedback.
- Manage inventory levels and ensure proper stock control.
- Collaborate with management to develop and implement operational policies and procedures.
- Assist in budgeting and financial management for the outlets.
- Ensure compliance with health and safety regulations.
- Handle customer inquiries and resolve complaints in a professional manner.
Skills and Qualifications:
- Proven experience in a supervisory role within the hospitality or retail industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in inventory management and financial reporting.
- Knowledge of health and safety regulations.
- Flexibility to work various shifts, including weekends and holidays.
We are an equal opportunity employer and welcome applications from all qualified individuals.
