What are the responsibilities and job description for the Customer Service Team Member position at Generational Solutions Inc.?
Our company is a partner with some of the leading companies in the nation! We work with a client whose mission is to provide cost-effective, reliable, and accessible solutions to local consumers. Our goal as a company is to work with local communities to provide not only the best customer service and sales support we can, but also grow our client's consumer base with loyal customers.
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at our company. Our job as the Managers here is to provide our Customer Service Team Members with the opportunity to explore your curiosity and drive us forward in growth. We'll give you the space and opportunity to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and let your colors show!
This Customer Service Team Member position is responsible for:
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Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at our company. Our job as the Managers here is to provide our Customer Service Team Members with the opportunity to explore your curiosity and drive us forward in growth. We'll give you the space and opportunity to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and let your colors show!
This Customer Service Team Member position is responsible for:
- Supporting the sales efforts by executing customer acquisition and field sales solutions
- Assist customers in person by determining needs and presenting appropriate products and services
- Involves ensuring that sales transactions are completed accurately, maintaining accurate orders
- Resolve any customer requests in a timely and accurate manner; escalate complaints accordingly
- Communicating effectively both orally and in writing
- Build productive internal/external working relationships
- Prior experience in a sales or customer service position
- Associate Degree or related college courses
- Customer service skills, including problem solving and handling customer complaints
- Good written and verbal communication skills
- Please note this position is located in person in League City, TX. This position involves working with customers directly daily. By applying, you acknowledge and accept that this is an in-person position
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