What are the responsibilities and job description for the Loan Assistant position at Generations Bank?
Job Description
Job Description
LOAN ASSISTANT
The position of Loan Assistant is responsible for helping facilitate the loan applicant process and assisting one or more certified loan officers. The loan assistant will help ensure borrowers fully understand the financial implications and responsibilities involved in taking out a loan; ensures the application is fully and accurately completed; begins credit request process; and has knowledge of loan document processing and loan closing requirements, disclosures, and loan compliance.
What makes Generations Bank different? We prioritize a diverse and talented group of people who are encouraged to bring their full self to work. We are committed to a common goal, serving our community. Our four core values are more than words, they're at the heart of everything we do. We believe a team with a strong culture and unified purpose is better in the long run.
Core Values :
Accountability : We believe our work commitments should be done fully, and lending a hand to fellow team members isn't optional.
Relationships : We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
Communication : We believe in proactively sharing ideas and information.
Stewardship : We believe each team member should care for our assets and opportunities as if they were their own.
If you share a common vision in our culture and core values, we encourage you to apply.
What does a Loan Assistant do? The specific duties / responsibilities listed below are representative of the knowledge, skill, and / or ability to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
- Assists with the credit request process; ensures preliminary documentation is complete; runs credit reports on current or prospective borrowers as necessary for all related interests.
- Reviews loan approvals to ensure information is complete; follows up with Loan Officer to obtain missing data; inputs data and sends the documentation to Loan Operations for processing.
- Works with all types of collateral; ensures lien is placed; orders documentation from vendors or government agencies as applicable; updates collateral expiration dates and information as needed.
- Works with Loan Operations to prepare and send commitment, engagement, adverse action, and decline letters.
- Organizes all documentation submitted and verifies file completeness.
- Coordinates or assists loan document processors with lender, borrower, escrow, and other internal and external customers to satisfy all loan conditions.
- Maintains assigned general ledger and internal loan accounts, balances, and accounts for any differences.
- Provides effective customer service and assists in resolving problems within given authority; responds to routine loan officer or customer inquiries relative to account balances, loan balances and payoff requests; processes consumer, commercial and real estate loan payments, and advances.
- Works with Loan Operations to close paid loans and terminate collateral when applicable.
- Maintains dialogue with loan officers and gives loan status reports.
- Maintains current knowledge of all loan products.
- Works technical exceptions through Teslar system for missing loan documents, collateral items, and financial information that must be tracked on an ongoing basis.
- Use relevant database system efficiently with close attention to detail.
- Complies with all applicable state and federal banking laws, rules and regulations, ethical standards governing bank lending functions, and adheres to Bank Secrecy Act (BSA) responsibilities that are specific to the position.
SECONDARY DUTIES
SUPERVISORY RESPONSIBILITY
The position of Loan Assistant is not responsible for the supervision of any employees.
ADDITIONAL DETAILS
This full-time, non-exempt position reports to Market President. The work schedule is Monday-Friday, 8-5, with occasional overtime hours. The working arrangement is on-site.
After Hours / Weekends : as a Community Bank, we are committed to serving our community! Accordingly, our employees have an opportunity to participate in events after normal business hours for community outreach activities.
What are the Requirements? These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and / or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
BASIC QUALIFICATIONS - you must have these to be considered for this role :
PREFERRED QUALIFICATIONS - if you have these you will stand out :
Why should I apply?
Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.