Scheduling Coordinator

What You Will Do

• Answer incoming phone calls, text messages, and emails
• Schedule jobs and assign them to the appropriate technician
• Route optimization
• Generate quotes
• Respectfully communicate with clients, technicians, and other departments within Generations
• Lead morning meetings
• Maintain accurate account and billing information
• Review checklists for accuracy and scan them into the bookkeeper
• Maintain company calendar
• Schedule equipment drop off and pick ups
• Enter call log data at the end of each day
• Process payments
• Manage accounts receivables for both commercial and residential accounts
• Manage social media accounts and generate content
• Other duties as assigned

Education and Experience

• High School Diploma or equivalent
• One (1) or more years of office administration experience required
• One (1) or more years of experience in customer service is required
• One (1) or more years’ experience with route optimization is a plus

About Generations Carpet Cleaning

We are a third generation, family owned and operated carpet cleaning business. Our company has been built on providing exceptional service and meticulous workmanship learned through generations of carpet cleaning.

We are a small company looking for hard-working, reliable, responsible, and trustworthy individuals to grow with us as we continue expanding the company.



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