What are the responsibilities and job description for the Scheduling Coordinator position at Generation Healthcare?
Job Summary
We are seeking a detail-oriented and organized Scheduling Coordinator to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, ensuring efficient scheduling processes, and providing exceptional customer service. This role requires a strong understanding of medical scheduling practices and proficiency in relevant software systems, including Axxess. The Scheduling Coordinator will play a crucial role in maintaining the flow of operations within our medical facility.
Responsibilities
- Coordinate and manage patient appointments using Axxess and other scheduling software.
- Review documentation to ensure accuracy and completeness before processing appointments.
- Handle medical collections and follow up on outstanding payments as needed.
- Maintain health information management practices to ensure patient confidentiality and compliance with regulations.
- Provide administrative support to medical staff by assisting with patient inquiries and providing excellent customer service.
- Collaborate with healthcare providers to optimize scheduling efficiency and improve patient flow.
- Assist with the training of new staff on scheduling protocols and systems as necessary.
Requirements
- Proven experience in medical scheduling or as a medical receptionist is preferred.
- Strong knowledge of health information management principles and practices.
- Excellent customer service skills with a focus on patient care and satisfaction.
- Ability to handle multiple tasks efficiently while maintaining attention to detail.
- Proficient in using scheduling software, particularly Axxess, along with other relevant medical administrative tools.
- Strong communication skills, both verbal and written, to effectively interact with patients and healthcare professionals.
If you are passionate about providing exceptional support in a healthcare environment and possess the necessary skills, we encourage you to apply for this vital role within our organization.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Medical Specialty:
- Home Health
Schedule:
- Monday to Friday
Work Location: On the road
Salary : $18 - $25
