What are the responsibilities and job description for the Executive Assistant position at Generations Home Team NW, Keller Williams Realty?
The mission of Generations HomeTeam NW is to provide the premier customer service experience for each home seller and home buyer we work with. Knowledge we’ve gained through years of working in the local market empowers us to provide our home buyers and sellers with the advice they need to make informed decisions. Whether it’s selling a home, searching for a home, or negotiating a contract, each member of Generations HomeTeam NW is an experienced real estate professional who applies their expert skills to each step of the process to help each client achieve an outstanding result.
Who are we looking for?
The Executive Assistant is an individual who relishes the opportunity to build, implement, and manage multiple systems with minimal supervision. The Executive Assistant is deeply committed to completing tasks the right way with a high degree of quality, attention to detail, and consistent communication. This person has immense focus.
An Executive Assistant is deeply committed to supporting the lead agent in achieving greater and greater levels of success, and to growing his/her own skills and developing into a supportive leader within the team. As the success of the team grows, this individual will be responsible for hiring, training, and leading additional team members to ensure all administrative tasks of the lead agent’s business continue to be completed to high standards with maximum efficiency.
What will you do?
These are the standards a well-above-average performer will maintain or exceed:
- Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
- Responsible for all financial systems, including maintaining the books (Quick Books), paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports
- Oversee all contracts through closing-Transaction coordinating
- Create and maintain an operations manual that documents all systems and standards
- Marketing to include social media (FB,Instagram,Twitter etc) farming and client gifts
- Be the first point of contact in handling customer inquiries or complaints- Setting appointments
- Keep the lead agent informed regarding any problems or issues that need to be handled
- Responsible for hiring, training, consulting, and holding accountable all additional administrative team members
Essential duties and responsibilities
- System development, implementation, and management
- Information management
- Oversight of contracts through closing
- Customer/Vendor relations
- Bookkeeping (A/R and A/P)
Communications/Interactions
- Lead Agent – daily
- Agent Team – daily
- Administrative Team (as appropriate to team structure) – daily
- Buyers/Sellers/Vendors – as appropriate
Knowledge/Skills
- Strong written and verbal communication skills
- Exceptional organizational and project management abilities
- Bookkeeping skills
- Great ability to focus
- Concerned about doing things the right way
- Calm under pressure
- Learning based
- Service-based attitude
- Proven ability to succeed
- High school graduate
- Bachelor’s degree preferred
- Real estate license preferred
- 1–3 years of Real Estate experience preferred
- 3–5 years of administrative experience
Compensation
Depending on Experience (DOE)
Job Type: Full-time
Pay: $41,600.00 - $52,000.00 per year
Benefits:
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Administrative: 1 year (Preferred)
Ability to Relocate:
- Puyallup, WA 98372: Relocate before starting work (Required)
Work Location: In person
Salary : $41,600 - $52,000