What are the responsibilities and job description for the Operations Manager position at Generator Hostels?
OPERATIONS MANAGER – OVERVIEW
A challenging opportunity has become available for a highly personable and experienced Operations Manager to join our senior management team. Leading the team in support to the GM, this role is responsible for the day-to-day operations of the business. The focus is to create and motivate a great team culture, ensure the brand standards and policies are met and guests have a brilliant experience.
WHO ARE WE
Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.
No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Operations Manager for Generator Paris.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
ABOUT GENERATOR PARIS
Hip galleries. Boutique shops. Pastoral cafés. Canal St. Martin in the 10th Arrondissement is everything you’d expect from the French capital, but with more than its fair share of contemporary cool.
Standing opposite Oscar Niemeyer’s iconic French Communist Headquarters, Generator Paris is just a few steps from Canal Saint-Martin and Buttes-Chaumont Park and only a 15-minute stroll from Gare du Nord train station. With a welcoming mix of cinematic design, rich colours, a sparkling reception and several unique social spaces to suit your mood, you’ll feel like you’re on the set of a Parisian art-house movie.
On the hostel’s ground floor you'll find Café Fabien with its canteen and conservatory overlooking the garden. A curved staircase leads down to the vaulted ceilings of Le Club, inspired by the Paris Metro. Head up to the 9th floor to discover Khayma Rooftop, with a canopy, bar and awe-inspiring views of Sacré-Cœur and Montmartre. Our Paris hostel represents the very best of Paris, all under one roof.
NUTS AND BOLTS OF THE JOB
- Support the General Manager across all departments, and deputise in their absence
- Be responsible for leading, developing and implementing a regular programme of creative, revenue-driving events and initiatives within the hostel
- Work with GM / HQ to evolve and expand the property F&B offerings to both internal and external guests ensuring all efforts are on-brand and revenue driving
- Help the team create and deliver the budgeted P&L
- Responsible for managing the Operation part of the Hostel
- Control payroll and all costs by understanding market conditions, forecasts and business on the books to maximise departmental income
- Be commercially savvy in exploring new revenue streams
- Have a comprehensive knowledge of, and ensure compliance with all statutory local legislation and regulation, in particular, H&S, employment law and Fire Safety
- Ensure all site level HR support is delivered and compliant
- Cultivate relationships with local influencers and build a database of useful contacts
- Be responsible for the ‘atmosphere management’ of the property
- Ensure that our social spaces embody the Generator brand and culture
- Communicate effectively and appropriately in all directions so that the wider team understands our company goals and is motivated to work towards their success
Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description.
WHAT’S IN YOUR DNA
YOUR ROCK STAR EXPERIENCE
OUR GLOBAL EMPLOYEE BENEFITS
SO YOU THINK THIS MIGHT BE YOU?
That's cool. Send us your application in English or French. If you’ve got questions, get in touch!
Also, check out jobs.staygenerator.com or our social media pages. Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you.
Join Us and help us achieve our Vision!
Required skills : Operations
