What are the responsibilities and job description for the Scheduler/Receptonist position at Generator Service Center?
Generator Service Center is seeking a qualified, professional candidate to join our team in the role of Service Writer/Administrative Assistant. Would you describe yourself as a “go-getter”? Are you organized, motivated, and energetic? If you’re a great communicator with an upbeat attitude, then we would love to meet you!
Conversationalist is a must, responds promptly to customer needs. Your responsibilities will vary from day to day, and that means flexibility and the ability to learn and adapt on the fly is a must. We are looking for someone who takes charge and has the ability to analyze, assess, think critically and figures things out. The challenges will constantly change, so we’re looking for someone who can continually find new solutions and creative ways to keep the company moving forward.
Essential Duties and Responsibilities:
- Customer communication: Answer phone calls, provide customers with information regarding quotes, service callouts and coordinate service needs effectively.
- Organize daily schedules, scheduling and coordination repairs, quotes and jobs for technicians
- Contract, Folder and label management
- Send out maintenance contracts
- Receive and process payments
- Managing and tracking generator installations
- Administrative support to other departments
- Maintaining computerized customer profile information
- Opens service work orders in our operating system and verifies the accuracy of the customer data.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No less than 35 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
People with a criminal record are encouraged to apply
Application Question(s):
- Can you handle stressful situations?
- Do you find it easy to remember important details?
- How do you handle learning something completely new?
- Do you consider yourself a fast learner?
Education:
- High school or equivalent (Required)
Experience:
- Microsoft Office: 2 years (Required)
- Customer Service: 2 years (Required)
- Administrative: 2 years (Preferred)
Work Location: In person
Salary : $15 - $17
