Generator Installation Technician

Generator Installation Technician oversees the entire process for Generator installation and is responsible for onsite facilitation of subcontractors and physical installing including placing generator and ensuring it's ready for inspections and start up. Job includes physical fieldwork and office duties.

Generator Installation Technician position includes managing the entire installation process, coordinating with the operations manager and technicians working to keep the job on schedule.

Generator Installation Technician (GIT) will update Installation work orders in job tracking system (Field Edge Database) any special notes for overall job around plumbing, electrical and site inspections. If there is unfinished work, it requires notes in Install work order and a new work order to go back to the job site .

During the planning sessions, GIT will review and lead discussions with the team. Sales, Operations, Electrician and Plumber need to understand the job plan. The GIT will identify jobs that may extend past one day of installation, and work to remove obstacles to ensure a one-day installation if possible.

Review and label jobs as either standard (one day no notable obstacles in review) or complex requires two-day installation or additional hands and feet on ground.

Preparing the truck with supplies and materials necessary to complete the job prior is critical to the success of a one day install (Company target). Additional duties include collaborating onsite with the subcontractors and overseeing the work they perform. GIT will escalate issues as they occur to gain quick resolution and high customer satisfaction.

· Manage Life Cycle Installation (Planning reviews through closing work order, final invoice)

· Inventory (Generators and any materials for jobs)

· Order replacement generators within threshold, keeping stock as required- communicating when stock is low.

· Update work orders and customer notes in field edge system – Pin customer notes when important.

· Manage Subcontractors (Electrical and Plumbing) includes escalation when issues arise.

· Maintain relationships with town inspectors.

· Build new relationships with customers, look for opportunities to sell service agreements.

· Colloborate closely with Sales, Operations & back-office team

· Participating in Emergency on call rotation for Generator repairs

· Manage Mobil Link notifications responding to customers as alerts arise.

• Qualifications:
• ****Excavator experience required****
• ****Swift, Physical work is required****
• Construction experience / Electrical experience helpful but will train the right candidate
• Previous experience in customer service, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Deadline and detail-oriented
• Desire to be the best with the best team**
• The number one trait that ALL successful individuals possess is Ambition and Drive.
• The second trait that all successful possess is willingness to Accept Responsibility.
• The third trait is Taking Action and being proactive.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Excavator: 1 year (Preferred)

Ability to Commute:

• Old Lyme, CT 06371 (Required)

Work Location: In person

Salary : $23 - $27