What are the responsibilities and job description for the Facilities Services Assistant position at Generis Tek Inc.?

Please contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Akshay Band at email address

akshay.band@generistek.com

can be reached on #

630-576-1926

We have Contract role for Facilities Services Assistant f or our Philadelphia, PA. Please let me know if you or any of your friends would be interested in this position.

Position Details :

Facilities Services Assistant- Philadelphia, PA

Location : Philadelphia, PA 19103

Project Duration : 12 Months Contract

A Facilities Services Assistant – Generalist serves as a key resource for internal and external clients in a WTW office. Based on the needs of the office, the scope of responsibilities outlined below will vary

The role

Reception and Facilities Services Support

Perform duties related to reception / switchboard including call and visitor handling
Meet, greet and announce visitors in a professional manner
Ensure visitors are identified in accordance with security procedures. Handle hoteling / visitor office space requests as required
Monitor to ensure housekeeping standards are maintained
Help to maintain the overall cleanliness and order / organization of the office space
Provide first line support and guidance for all Facilities Services processes, systems and tools - escalate issues in a timely manner and follow up / track to ensure issues are resolved
Also assists with ad-hoc requests for the office / market
Monitor the local Facilities Services mailbox, responding promptly to inquiries
Ensure compliance with Soft Services Standard Operating Procedures and IT Smart Hands Standard Operating Procedures
Assist end users with operation of audio visual equipment
Assist with checking of vendor receipts invoices; monitor and report vendor performance to Facilities Services Specialist
Work with the Facilities Services Specialist, We Work Management, and outside vendors to arrange for repairs and maintenance of office furnishings, fixtures, equipment and space
Assisting in activities related to the Freespace monitoring system (checking sensors, battery replacement)
Assist with Occupational Health and Safety updates (e.g., general space walkthrough for potential hazards)
Perform other Facilities Services duties as identified by the FSS including special projects
Escalate questions / concerns to the Facilities Services Specialist

Secondary / Other Responsibilities

Back-up support to conference center assistant

Physical set up / break down of rooms for meetings

Track upcoming conference / meeting room bookings

Organize catered meals and provision of special equipment, as required

Other

Cross Train in post and courier services to ensure timely collection and delivery, process outgoing mail and courier services procedures (USPS, FedEx, UPS, and other carriers)

Escalate Unflood secure print issues following defined protocols

Escalate questions / concerns to the Facilities Services Manager

Records logistics

Facilitate the retrieval of records from offsite storage, as well as their return to storage

Control access to highly sensitive files in compliance with Records Management

Escalate questions / concerns to the Facilities Services Specialist / Corporate Records Management

The Requirements

2 years’ experience in a professional office environment providing general office support

Exceptional customer service skills

Strong interpersonal skills, and the ability to deal professionally with clients, vendors and colleagues on the phone and in person

Professional demeanor and appearance

Ability to adapt to different people, situations and changing priorities with grace and flexibility as well as demonstrating an appropriate sense of urgency

Reliable and punctual

Strong organizational skills, with demonstrated ability to multi-task and prioritize

Knowledge of AV equipment and limited technology in a meeting environment

A strong focus on detail and accuracy of work

Strong time management skills

Ability to communicate openly and effectively both verbally and in writing in business standard English and in local language as appropriate

Basic knowledge of MS Office suite and Outlook

Willingness to participate in daily hands-on room set-up, breakdown, clean-up.

Heavy lifting required - Ability to lift at least 25 lbs.

May require additional time commitment outside of normal business hours

High School diploma, certificate or official equivalent.

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