What are the responsibilities and job description for the Operation specialist position at Generis Tek Inc.?
Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhakti Lakhote at email address
bhakti.lakhote@generistek.com
can be reached on #
630-576-1905
We have Contract role for Operations Specialist f or our client Fort Washington, PA . Please let me know if you or any of your friends would be interested in this position.
Position Details :
Location : Fort Washington, PA 19034 (Onsite)
Project Duration : 3 months
Technical Skills
Must Have
- Attention to detail
- Back Office Processing
- Client Communication
- Excellent Communication Skills Both Written and Verbal
- P&C Producer License
Job Summary : Responding to client inquiries via email / chat regarding new and renewal processes. Act as advisor to the client utilizing program rules and underwriting guidelines.
Also, responsible for creating financial transactions to debit / credit policy accounts depending on the nature of the request.
Key Responsibilities :
Customer Service : Provide excellent customer service to clients, addressing inquiries and resolving issues promptly including coverage questions and assisting with new business / renewal inquiries.
Strong writing and reading comprehension skills are required as all our requests are handled via email.
- Policy Processing : Handle payments, endorsements, coverage changes and cancellation of Individual insurance policies.
- Client Management : Maintain and update client records, ensuring all information is accurate and up to date.
- Compliance : Ensure all operations comply with state and federal regulations, as well as company policies.
- Claims Support : Assist in the reporting of insurance claims, providing support to clients throughout the claims process.
- Documentation : Prepare and review insurance documents, ensuring accuracy and completeness.
- Collaboration : Work closely with East partners, Call Center team, Accounting Operations, and other team members to ensure smooth operations and client satisfaction.
Qualifications :
- Education : High school diploma or equivalent; Associate’s or Bachelor’s degree in Business, Finance, or related field preferred.
- License : Valid P&C Producer License in the state of Pennsylvania required
- Experience : 2-3 years of experience in commercial insurance operations or a related field.
Skills :
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office Suite and insurance software.
- Ability to work independently and as part of a team.
- Problem-solving skills and the ability to handle multiple tasks simultaneously.
Last updated : 2024-11-20
