Treasury Management Specialist

Salary Range : $22.25 - $26.50 PRIMARY RESPONSIBILITY : The Treasury Management Specialist is responsible for the setup, implementation and client support for the bank’s Treasury Management and Merchant Services products and services. ESSENTIAL FUNCTIONS : Treasury Management / Merchant Service and Support :

• Perform the set up and implementation for Treasury Management products including but not limited to ACH Origination, Virtual Check Deposit, Positive Pay, and Treasury Management online banking.
• Provide training to clients on Treasury Management online banking; refer more complex training needs to Treasury Management Specialist II.
• Conduct the daily Positive Pay process.
• Provide day to day client support related to Treasury Management and Merchant Services products and services.
• Support the Commercial Relationship Associate team in providing 1^st level support to clients related to basic Treasury management needs and technical support Transaction Processing :
• Process daily transactions for Lease Security, Lockbox and Cash Vault services.
• Conduct required Virtual Check Deposit administration.
• Open and process Quick Rate CD requests.
• Prepare audit confirmations and respond to credit inquiries. Exemplify the GRB Experience by maintaining a high degree of professionalism while providing outstanding customer service to the bank’s clients.  Meet expectations in performance, productivity and quality standards. SECONDARY DUTIES :
• Utilize nCino to track and document client interactions
• Special projects as assigned by management
• Other duties as assigned   EDUCATION AND EXPERIENCE : Associate’s degree and a minimum of 2 years of customer service experience, or the equivalent combination of education and experience.
• Commercial banking or Treasury Management experience preferred. COMPETENCIES :
• Provide a remarkable client experience.

Greet clients with warmth, genuine interest and a smile.

Identify current or potential problems, take ownership and see them through to resolution.

Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.

Seek and incorporate feedback on your performance from management, coworkers and clients.

We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)

Salary : $22 - $27