Patient Care Coordinator

Genesis Back and Neck Clinic is a leading provider of non-surgical spinal decompression therapy and holistic pain relief solutions. With locations across the United States, Genesis is committed to helping patients achieve long-term relief from back, neck, and spine-related pain. Our patient-centered approach focuses on providing innovative, effective treatments that target the root causes of pain, restoring mobility, and enhancing the quality of life. We are seeking a compassionate and organized Patient Care Coordinator to join our Mansfield location and be a part of our dedicated team.

Job Summary
As a Patient Care Coordinator at Genesis Back and Neck Clinic, you will be a vital part of our team, providing exceptional care to patients throughout their treatment journey. You will manage patient appointments, assist in treatments, and support the efficient day-to-day operations of the clinic. This role involves working closely with patients, ensuring they feel comfortable and informed while receiving their non-surgical spinal decompression treatments.

Key Responsibilities:

• Greet patients and ensure a welcoming, compassionate environment.
• Schedule patient appointments, follow-up visits, and manage the clinic’s patient calendar.
• Assist patients on and off spinal decompression tables, ensuring comfort and safety during treatments.
• Operate the spinal decompression equipment according to the specific settings required for each patient’s treatment plan.
• Provide clear communication to patients about the treatment process, expected outcomes, and any necessary preparation.
• Maintain accurate and up-to-date patient records, ensuring confidentiality and compliance with clinic standards.
• Assist patients with completing necessary paperwork, verifying treatment eligibility, and processing payment-related inquiries.
• Assist with patient preparation before and after spinal decompression therapy, including positioning on treatment tables.
• Coordinate with physicians and healthcare providers to ensure optimal treatment outcomes and smooth patient care.
• Keep the treatment area clean and organized, ensuring the clinic meets health and safety standards.
• Perform general administrative tasks, including answering phone calls, filing, and managing patient records.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• Day shift
• Weekends as needed

Ability to Commute:

• Mansfield, OH 44906 (Required)

Work Location: In person

Salary : $20