What are the responsibilities and job description for the Administrative Assistant position at Genesis Behavioral Health?
About Us
At Genesis, we are committed to demonstrating Christ's love by offering excellent mental health services to our community. We aim to build a team that values compassion, professionalism, and a shared mission of care.
Overview
We are seeking a motivated and captivating Administrative Assistant to join our dynamic team in the future. This full-time role will be instrumental in driving company success by performing clerical and administrative tasks in a fast-paced medical environment. Our ideal candidate will possess a friendly disposition, a professional demeanor, and the ability to manage multiple tasks with creativity and initiative. Dependability and a sense of urgency are crucial qualities for success in this role.
Essential Functions
- Provide outstanding customer service by warmly greeting and assisting patients.
- Schedule and confirm patient appointments using a multi-line phone system.
- Perform data entry using EMR systems, Word, and Excel.
- Facilitate patient check-in and check-out processes.
- Collect patient payments and maintain accurate financial records.
- Respond promptly to patient needs, providing immediate conflict resolution with a calm and empathetic approach.
- Handle prior authorizations and medical records with accuracy and confidentiality.
Requirements
- Proven customer service experience (required).
- Previous experience at a medical front desk (preferred).
- Professional telephone etiquette and strong verbal communication skills.
- Excellent written communication and attention to detail.
- Ability to establish and maintain effective working relationships with providers, team members, and patients.
- Demonstrated ability to read, understand, and follow oral and written instructions.
- Responsible, punctual, positive, and friendly attitude.
Why Join Us?
At Genesis, you’ll be part of a supportive, faith-driven team that values professionalism and care. If you have the skills and dedication to thrive in a fast-paced environment, we encourage you to consider joining us in the future. Visit our website at www.genesisbehavioralhealth.org and submit your information through our careers page!
This is not an immediate hiring post, but we encourage qualified candidates to express interest in potential opportunities.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16 - $18