What are the responsibilities and job description for the Service Agent - JAX position at Genesis Business Management?
Job Description
Job Title: Car Wash attendant
Reports To: General Manager/Manager
FLSA Status: Non-Exempt
Summary: Responsible for cleaning vehicles, regular vehicle maintenance (non-mechanical services), and drives vehicles all in a safe and timely manner. Follows Genesis Business Management LLC policy and state guidelines in regards to operations of vehicles, customer service, and safety.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Clean vehicle exterior by hand, brush, or by automatic washing equipment.
2. Polish, dry, and clean vehicle windshields, windows, lights, mats, and exterior body by hand, using the appropriate chemicals / cleaning agents required.
3. Inspect vehicles for body damage and follow report procedures
4. Determine need for maintenance (add windshield fluid, gasoline).
5. Verify appropriate stickers are attached to vehicle (registration, plates).
6. Complete the out of service tag and ensure the vehicle is moved to maintenance area.
7. Drives various size vehicles locally or out of area as needed, following all rules of the road.
8. Perform duties in safe manner following Genesis Business Management LLC safety guidelines.
9. Place items left behind in vehicles in lost and found.
10. Maintain Genesis Business Management LLC standards for appearance and safety by following dress code, PPE, and uniform policy.
11. Maintain a clean and orderly work area and report any unsafe or hazardous conditions.
12. Provide excellent customer service, good team work, and professional demeanor.
13. Performs other related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of number. Ability to print and speak simple sentences.
Math Ability:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s. Ability to perform these operations using units of America money and weight measurement, volume, and distance.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Education/Experience:
Prior driving experience helpful.
Certifications/Licenses:
Valid Driver’s License - must meet insurance underwriting requirements
Knowledge, Skills and Other Abilities:
- Communication skills
- Customer service skills
- Time management skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to drive, stand, walk, sit, use hands, talk, and hear. The employee is frequently required to reach with hands and arms. The employee must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outdoor weather conditions. While performing the duties of these jobs, the employee is occasionally working or near moving mechanical parts and working around fumes or airborne particles, driving, and pumping gasoline.
The noise level in the work environment is usually moderate.
