Entry Level CSR & Sales Representative

We are a direct sales and marketing firm working on behalf of world-renowned telecommunications organizations. We utilize a direct marketing approach. Due to our record-breaking numbers, our clients have given us the green light to hire an incoming entry-level class.

Genesis Global is looking to immediately hire self-motivated, positive, and passionate candidates to develop into Entry Level CSR & Sales Representative. Ideal candidates are seeking professional growth, a great work atmosphere, and opportunity for the future.You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Responsibilities of the Entry Level CSR & Sales Representative:

• Handle customer inquiries and complaints directly face to face with customers
• Provide information about the products and services by our client which can change and vary depending on the campaign needs
• Troubleshoot, resolve product issues, concerns while reporting directly to the management team
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
  
  

Qualifications of the Entry Level CSR & Sales Representative:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
  
  

This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in Omaha, NE. If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.

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