Verizon Customer Service Associate

Genesis Global controls the operations of our client's marketing promotions by executing customer service and sales outreach campaigns for a designated territory. Our Verizon Customer Service Associate team connects directly to Verizon’s new and existing customer base and generates interest, facilitates the sales enrollment process, and increases customer retention. Genesis Global helps our clients improve and endorse their businesses to new levels. We stimulate customers' interest in their promotions and products.

Every day, the Verizon Customer Service Associate builds not only our reputation for customer service but our clients as well. We work with them directly in their stores promoting products and branding their name. Genesis Global also gets out into the community and markets its products with the communities in the Omaha area. We work on community awareness programs that help foster the growth of our Client’s name and products. Our goal is to build leaders and managers to help us oversee our clients' campaigns and development.

Due to recent expansions, we are looking to train managers to help us grow and strive in more industries. Here at Genesis Global, we provide full training to all candidates we feel bring what we need to the table. We are looking for candidates that can assist in the advancement and growth of our business. Our Management program will stimulate a candidate's growth within less than one year.

We are looking to cross-train Verizon Customer Service Associates in the following:

• Direct Customer Service and Sales
• Customer Relationship Building
• Territory Management
• Team Development and Mentorship
• Marketing and Promotions of Products
• Client Relations
  
  

Verizon Customer Service Associates Must Possess The Following Qualities

• Great Attitude and solution-oriented mindset
• Excellent communication and relationship building skills
• Ability to work hard and deliver the highest quality customer service and sales solutions
• Willingness to learn and teach
• Must be upbeat and excited to work with customers and clients
  
  

This position will involve in-person collaboration with various departments within our organization and we are looking for candidates who can reliably commute to and from our office in Omaha, NE. If chosen for the position, the ideal candidate would be available to start within 2 weeks of receiving an offer.

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