What are the responsibilities and job description for the Club Manager position at Genesis Health Clubs?
Benefits:
Duties and Responsibilities:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Duties and Responsibilities:
- Achieve monthly and yearly sales goals
- Train and motivate team daily to achieve club objectives
- Conduct daily sales meetings to discuss performance and objectives with team
- Recruitment, interview and train all new staff
- Report sales activity daily
- Promptly respond to members concerns
- Ensure club meets all standards for cleanliness, maintenance, and safety
- Attend all staff and club meetings and events
- Establish and maintain professional relationships with staff
- Maintain and update sales policies and procedures
- Always know and be aware of club revenues and goals
- Works closely with retention departments to ensure high participation in the facilities
- Ensures that all required documentation is completed in a timely manner.
- Ability to respond quickly and appropriately to emergency situations.
- Perform other duties and assignments as necessary or required
- Grow dues base and constantly know you dues line
- Help support and grow all departments in the facility
- Produce staff that can grow with the company and become Club Managers
- Present a professional demeanor at all times when representing the Genesis Health Clubs
- Provide input in developing strategies to support goals and objectives
- Recommend staff development/education activities
- Develop and build a team atmosphere among staff and departments
- Ability to respond to common inquiries or complaints
- Available to work weekends and evenings and holidays
- Must hold current CPR certification or obtain within 60 days of start date
- Ability to work well with others
- Experience in cash handling and credit cards
- Customer service abilities
- Ability to stand for long periods of time
- Ability to lift up to 35 pounds
- Ability to communicate with guests and other associates, including reading, writing and speaking