Night Audit - Hotel

Job Summary:
Lambertville Station Restaurant and Inn is in the heart of Lambertville, New Jersey. As a proud member of Genesis Hospitality, Lambertville Station Restaurant & Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at Lambertville Restaurant & Inn both enjoyable & memorable!

Lambertville Restaurant & Inn, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Full-Time position.

Essential Functions:

• Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
• Make reservations or appointments for guests who want to avail themselves of local entertainment or services
• Answer guest calls and record details of each conversation for future follow-up
• Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
• Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
• Report any accidents or injuries to senior management staff immediately
• Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.
• Arranging coffee table and all accompaniments for morning guests.
• Ensuring restaurant area is tidy and in acceptable appearance for all guests.

Physical Demands: Physical, Mental and workplace Environment Conditions

• The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
• The employee is frequently required to stand and walk
• Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
• Specific vision abilities required by this job include: close vision, distance vision, color vision & focus

Working Conditions: Workplace Environment Conditions

• The noise level in this workplace is usually mild to moderate

Visit us at https://www.genesis-hospitality.com/

Genesis Hospitality is part of Genesis Global Group and is an equal opportunity employer.