What are the responsibilities and job description for the Genesis Sales Associate and Product Specialist position at Genesis of Cherry Hill?
Genesis of Cherry Hill is a premium automotive dealership and service center, located in a luxurious new standalone facility on Route 73 in Marlton. Genesis of Cherry Hill is the #1 volume Genesis retailer in the nation, and is a reigning Circle of Prestige winner, a title awarded to a select few dealers every year for excellence in Sales, Service, guest experience, and overall satisfaction. The Genesis brand promises their guests a VIP and personalized experience throughout Sales and Ownership.
Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.
Qualifications
Genesis of Cherry Hill is seeking talented individuals passionate about their work and those whom we can invest in. We're cultivating a strong employee team to fuel our growing business, and a team that we intend to develop multiple career paths for inside of our organization. Qualified candidates will possess exemplary interpersonal skills, selling and closing ability, and have a professional demeanor, plus a confident and well-mannered personality. Automotive, luxury retail, or hospitality experience is preferred, but not necessary for the right person. This position requires a great level of attention to detail and personalization along with the ability to provide the highest level of customer service and guest experience. A clean driving record is required.
Qualifications
- Professional appearance and excellent communication skills
- Strong desire to assist guests and provide first class service and experience
- Outgoing with a friendly personality, especially while handling objections
- Must have exceptional customer service and strong communication (verbal and written) skills in order to work most effectively with customers on the phone or email communications
- Exemplary customer service skills
- Strong sales and/or customer service track record
- Understanding of CRM tool
- Persistent, competitive, and have an excellent work ethic
- Must have a current driver's license and an acceptable motor vehicle abstract
- Oversee and execute guest Sales appointments, facilitate test drives, present the brand, the vehicles, our dealership, and client ownership experience to guests
- Engage with clients by asking questions and listening to their responses; assist clients in finding a vehicle that meets their wants and needs
- Consistently follow up to ensure prospects are sufficiently informed of our inventory, services and current offers
- Manage and respond to CRM correspondence in a timely fashion, follow-up is imperative
- Demonstrate working knowledge of leasing and financing
- Stay current on all product knowledge and training; become product and technology experts
- Focus on the customer's needs to enhance the dealership, brand, and your personal value
- Maintain appearance and cleanliness of store showroom and vehicle lot
- Hit monthly sales objectives as defined by management
- Maintain CSI score above average set by manufacturer
- Compensation plan that includes a weekly salary of $750, plus commission, plus monthly bonuses, with the opportunity to earn $100,000 annually
- Workplace training and development, plus quarterly Genesis training
- Our "market pricing" approach eliminates the traditional "intense negotiation" of automotive retail
- Choice of three health insurance plans; you choose the plan best for you and your family
- Dental plan
- Vision and eyeglass plan
- Company paid life insurance
- Optional voluntary benefit menu including disability insurance, legal services, group term life insurance, critical illness insurance and more
- 401(k) retirement plan with company match
- Paid vacation up to 4 weeks
- Opportunity for growth and advancement
Salary : $100,000