Medical Office Manager

Genesis Orthopaedic and Spine is a multi-specialty orthopedic and spine practice in Morristown, Westfield, West Orange, Ridgewood, and Middletown, NJ

Job Summary
We are seeking a dedicated and experienced Medical Office Manager to oversee the daily operations of our medical facility. The ideal candidate will possess strong healthcare management skills and have a background in medical or hospital settings. This role requires excellent organizational abilities, fiscal management expertise, and proficiency in medical management software such as eClinicalWorks (ECW). The Medical Office Manager will play a crucial role in ensuring the smooth functioning of our office while providing exceptional support to our healthcare team.

Experience working as a medical assistant and also in an Orthopedic or Sports Medicine office setting is a PLUS.

The candidate must be able to operate in a fast-paced environment, offer great customer service and communication, be thoughtful, resourceful, and collaborative. Position REQUIRES traveling between all office locations

Responsibilities

• Oversee daily operations of the medical office, ensuring compliance with healthcare regulations and standards.
• Manage staff schedules, supervise team members, and facilitate training programs to enhance performance.
• Implement effective budgeting strategies and fiscal management practices to optimize office resources.
• Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations.
• Coordinate with healthcare providers to streamline patient care processes and improve service delivery.
• Monitor office inventory, ordering supplies as needed to maintain operational efficiency.
• Develop policies and procedures that enhance office workflow and patient satisfaction.
• Collaborate with external vendors and insurance companies to facilitate billing processes.
• Address patient inquiries and concerns promptly, ensuring a positive experience within the office.
• Check in/out patients
• Assist with phone calls and scheduling utilizing online sites such as ZocDoc
• Obtain proper insurance information, insurance cards, and identification
• Verifying insurance coverage, eligibility, and benefits for each patient

Qualifications

• Proven experience in healthcare management or a similar role within a hospital or medical setting.
• Familiarity with medical management software such as eClinicalWorks (ECW)
• Strong knowledge of fiscal management principles, budgeting, and financial reporting in a healthcare context.
• Excellent supervisory skills with the ability to lead a diverse team effectively.
• Exceptional organizational skills with attention to detail and the ability to multitask in a fast-paced environment.
• Strong communication skills, both verbal and written, to interact effectively with staff, patients, and external stakeholders.

We invite qualified candidates who are passionate about improving healthcare delivery through effective management practices to apply for this rewarding opportunity as a Medical Office Manager.

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Experience:

• Medical office management: 2 years (Required)

Ability to Relocate:

• Westfield, NJ 07090: Relocate before starting work (Required)

Work Location: On the road

Salary : $24 - $25