What are the responsibilities and job description for the Patient Service Representative position at Genesis Pediatrics, LLC?
We are looking for a Patient Service Representative to join our busy pediatric practice. The successful candidate will be responsible for checking patients in/out, scheduling appointments, collecting payments, insurance verification, and other administrative tasks. The ideal candidate will have excellent customer service and interpersonal skills, an understanding of medical terminology, and the ability to handle multiple tasks in a fast-paced environment. We are looking for someone who is passionate about providing quality care to children and families.
Responsibilities:
- Greet and check in patients in a friendly and professional manner.
- Answer phone calls and take adequate triages for nurses.
- Schedule appointments and maintain patient records.
- Collect patient information and verify insurance coverage.
- Maintain a clean and organized reception area.
- Scan documents
- Routes faxes and electronic records.
- Knowledge of HIPAA and privacy compliance laws.
Qualifications
- Medical administrative support
- Patient service experience
- Office experience, including front desk duties
- Familiarity with EMR systems, EHR systems, and medical terminology
- Knowledge of HIPAA regulations
- Ability to provide excellent customer service
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the medical facility.
Job Type: Full-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Family leave
- Flexible schedule
- Free flu shots
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Medical Specialty:
- Pediatrics
- Primary Care
Schedule:
- Rotating weekends
Work Location: In person
Salary : $18
