Laboratory Care Specialist I (FT)

Genesis Reference Laboratories (GRL) was founded in 2018 in our headquarters in Orlando, FL. In the beginning, there were only two lab staff and one accessioner, and the majority of testing consisted of only toxicology.

Over our short history, the leadership built a collaborative and dominating team that turned into the dynamic company you see today. This exceptional growth predominantly happened during the COVID-19 pandemic, and today we offer a comprehensive testing menu. This push helped us become the leading example of excellence in our industry. Our team is built to bring accurate and quick test results to ensure that every patient gets the best-individualized treatment.

We are a very successful organization with over 100 employees nationwide and we offer over 150 tests in Molecular and Toxicology. The good news is that we are still growing and expanding nationwide.

Our Mission

Our mission is to combine accuracy with integrity to supply healthcare professionals with clinically actionable data, in order to improve patient outcomes and our vision is to be the leader in diagnostic testing by redefining excellence through accuracy, compassion, and high-quality innovative solutions.

Our Vision

To be the leader in diagnostic testing by redefining excellence through accuracy, compassion, and high-quality innovative solutions.

Our Values

Excellence: We give 100% effort, always striving for excellence in what we do. We compete against ourselves to never be complacent. Clinicians and the patients they serve rely on our excellence. We eat problems for breakfast.

Integrity: We do the right thing, not the easy thing. We ask why. Ethics and compliance form our backbone.

Passion: We have enthusiasm, dedication, excitement, and positivity for what we do and how we grow. We question the status quo and stay curious. We are solution-oriented.

Leadership: We succeed personally and professionally. Leadership is an action, not a title. We work diligently to develop future leaders.

Transparency: We represent the truth in all that we do. Accuracy and clarity in our results. Radical candor as a team.

Community: All that is part of the GRL community will feel that they are a part of something special. We desire to build a GRL family community of clinicians and team members. We intend to be a staple presence in our local Orlando community and to be considered a great community partner.

Job Requirements and Duties

• Join a vibrant team: Become part of our close-knit community at Genesis Reference Labs, where your presence makes a real difference every day.
• On-site immersion: Embrace the excitement of being fully on-site for five rewarding days each week, engaging directly with patients and healthcare providers.
• Dynamic Routine with Guaranteed Hours: Embrace the excitement of a full-time, on-site position spanning five dynamic days a week, with schedules on Mondays through Fridays that keep you on your toes, adapting to the ever-changing needs of our clients in the vibrant world of healthcare where every moment counts.
• Hands-on patient care: Dive into the diverse responsibilities of collecting various specimens directly from patients, fostering genuine connections through accurate and compassionate care.
• Cutting-edge technology: Utilize our custom Laboratory Information System, Genuin, to ensure accurate patient data entry, requisition creation, and seamless communication with providers.
• Kit preparation expertise: Meticulously assemble specimen collection kits, ensuring every detail is in place for precise testing and patient comfort.
• Effective communication: Serve as a vital link between our lab and affiliated accounts, communicating patient reports promptly and effectively.
• Essential courier services: Extend your role beyond the office, providing essential medical courier services to ensure the safe and timely transport of samples.
• Financial operations support: Maintain up-to-date billing information and resolve claims promptly, ensuring smooth financial operations for our lab.
• Patient education and support: Empower patients with accurate information and compassionate support, answering their questions and easing any concerns they may have.
• Sanitation and organization: Maintain a clean and sanitized collection area, fostering an environment of safety and professionalism for both patients and staff.
• Continuous learning: Engage in ongoing coursework and certifications, supported by our commitment to your growth and development.
• Site development: Contribute to the development and upkeep of our affiliated locations, adding your unique insights to our collective success.
• Make a difference: Step into this role ready to make a tangible difference in the lives of patients, knowing that your contributions are integral to our shared mission of exceptional patient care.

Required Qualifications

• 1 year experience with direct patient care or customer service.
• 1 year experience in computer proficiency professionally or educationally.
• Must have reliable transportation.
• High School diploma or equivalent.
• Ability to meet all safety and regulatory requirements.
• Must be able to stand for long periods of time.
• Data entry skills, basic computer knowledge, and willingness to learn.
• Attention to detail, accuracy, and organizational skills required.
• Must be reliable and dependable.
• Display a compassionate, ethical, and professional demeanor.
• Ability to learn and consistently use the standard operating procedure for collection and maintenance using those skills with minimal supervision.
• Must be able to communicate with staff, management, and patients in a professional manner both verbally and written.
• Strong analytical, communication, leadership, and presentation skills.
• Ability to work collaboratively in a fast-moving, team environment.
• Professional telephone etiquette as well as strong writing and verbal communication skills.
• Independent thinking, adaptable, and able to work independently without direct supervision.

Preferred Qualifications

• CNA, MA, or Phlebotomy Certifications.
• Experience in medical specimen processing.
• Experience working in a laboratory or hospital environment.
• Competency in utilizing various EHR and EMR systems.
• Strong relationship-building skills and a highly professional “client service orientation”.
• Strong organization, time management, problem-solving, and attention to detail.
• Advanced computer skills, Microsoft Office/Google, Microsoft Office 365 applications (MS Excel).