Laboratory Collections Care Specialist

Join Our Team!

Become a valued member of Genesis Reference Labs, where your contributions make a meaningful impact every day. As a Laboratory Care Specialist, you will be part of a dedicated team committed to excellence in patient care and laboratory services.

What You’ll Do:

Engaging & Dynamic Work Environment

• Full-Time, On-Site Position: Work on-site five days a week (Monday–Friday), fully immersing yourself in patient interactions and laboratory operations.
• Fast-Paced & Rewarding: Adapt to the evolving needs of patients and healthcare providers, making each day both dynamic and fulfilling.

Direct Patient Care & Technical Expertise

• Specimen Collection: Collect various specimens directly from patients with precision and compassion, ensuring accuracy and comfort.
• Utilize Advanced Technology: Leverage Genuin, our custom Laboratory Information System, for accurate patient data entry, requisition creation, and seamless communication.
• Kit Preparation: Assemble specimen collection kits with meticulous attention to detail for optimal testing outcomes.
• Patient Education & Support: Provide clear instructions and compassionate assistance, addressing patient concerns with professionalism.

Collaboration & Communication

• Liaison Role: Serve as a critical connection between the lab and affiliated healthcare providers, ensuring timely and effective report communication.
• Medical Courier Services: Safely transport specimens, reinforcing our commitment to timely and accurate testing.
• Financial Operations Support: Maintain accurate billing records and promptly address claims to ensure smooth financial operations.

Commitment to Excellence

• Sanitation & Organization: Maintain a clean, professional, and sanitized workspace to uphold the highest standards of safety.
• Continuous Learning: Participate in ongoing training, coursework, and certifications to enhance your skills and career development.
• Site Development: Contribute to the growth and upkeep of affiliated locations, helping to strengthen our expanding network.

Make a Difference

At Genesis Reference Labs, we recognize that every role is essential to providing top-tier patient care. Step into this role knowing that your work has a direct and meaningful impact on the health and well-being of our patients and community.

Required Qualifications

• 1 year experience with direct patient care or customer service.
• 1 year experience in computer proficiency professionally or educationally.
• Must have reliable transportation.
• High School diploma or equivalent.
• Ability to meet all safety and regulatory requirements.
• Must be able to stand for long periods of time.
• Data entry skills, basic computer knowledge, and willingness to learn.
• Attention to detail, accuracy, and organizational skills required.
• Must be reliable and dependable.
• Display a compassionate, ethical, and professional demeanor.
• Ability to learn and consistently use the standard operating procedure for collection and maintenance using those skills with minimal supervision.
• Must be able to communicate with staff, management, and patients in a professional manner both verbally and written.
• Strong analytical, communication, leadership, and presentation skills.
• Ability to work collaboratively in a fast-moving, team environment.
• Professional telephone etiquette as well as strong writing and verbal communication skills.
• Independent thinking, adaptable, and able to work independently without direct supervision.

Preferred Qualifications

• CNA, MA, or Phlebotomy Certifications.
• Experience in medical specimen processing.
• Experience working in a laboratory or hospital environment.
• Competency in utilizing various EHR and EMR systems.
• Strong relationship-building skills and a highly professional “client service orientation”.
• Strong organization, time management, problem-solving, and attention to detail.
• Advanced computer skills, Microsoft Office/Google, Microsoft Office 365 applications (MS Excel).

Benefits

• Generous Time Off: 15 paid time off days, 5 sick days, and 8 holidays.
• Bi-weekly pay on Fridays. We offer an on-demand pay feature where you can pay yourself ahead of time.
• Health Benefits: 4 different medical plans to choose from effective 1st of the month following 30 days of employment, dental & vision, and ancillary benefits.
• 401k Matching up to 4% after 90 days of employment.
• Professional Development Opportunities such as our leadership cohort group opportunity.
• Company Fun Events such as Lab Week.
• Inclusive Culture & Fun Environment.
• Competitive Compensation.

Genesis Reference Laboratories is a Drug-Free and Smoke-Free Workplace & EOE including Disability/Veteran.