Demo

Property Claims Adjuster

Genesis Resources
New York, NY Full Time
POSTED ON 2/28/2025
AVAILABLE BEFORE 5/24/2025

Job Description : Property Claims Adjuster

About the Role :

Our client is seeking a Property Claims Adjuster to handle and resolve claims with a focus on fine arts, jewelry, and other high-value assets. This role is based in Manhattan, NY, with some travel required. The ideal candidate will have experience in property claims (HNW / personal or commercial lines) and a commitment to delivering exceptional customer service.

Key Responsibilities :

  • Manage first-party claims, including coverage analysis, investigation, reserving, and resolution.
  • Address coverage issues and complete investigations to determine cause and exposure.
  • Establish and negotiate claim settlements within authority limits.
  • Evaluate the validity of claims through research, investigation, and contact with policyholders and external parties.
  • Draft correspondence, including denial letters and Reservation of Rights.
  • Maintain organized claim files and adhere to established procedures.
  • Provide exceptional service to insureds, agents, and internal / external customers.
  • Oversee preferred vendors to ensure quality improvement.
  • Collaborate with independent adjusters and experts on select claims.
  • Travel as necessary for large losses or catastrophe events.

Qualifications :

  • Bachelor's degree or equivalent experience.
  • 5 years of property claims adjusting experience, ideally with HNW / personal or commercial lines.
  • Empathy and strong understanding of customer needs, including insureds and agents.
  • Excellent communication, organizational, and negotiation skills.
  • Strong sense of accountability, curiosity, and a commitment to continuous learning.
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