Business Operations Associate

Genesis10 is currently seeking a Business Operations Associate with our mortgage loan corporation client in their McLean, VA location. This is a 6 month and onsite contract position.

Summary:
The term "work smarter, not harder captures the essence of workforce optimization. As we move into an era where the expectations of technology, risks, service delivery, and excellence rise, how does the operations and technology workforce respond to this need? If you are a specialist in the optimization of workforce strategic business processes and operations, we want you on our growing team!
Our Impact:
The Workforce Optimization and Strategy team within the Enterprise Operations and Technology Division is seeking a Workforce Optimization and Strategy Associate II. The candidate will play a key support role to the team and the division by providing a consultative approach as we execute our workforce and human capital strategy by driving efficiency, effectiveness, and employee experience programs to support our divisional objectives.

Responsibilities:

• Candidate will support our team:
  • Documents - prepare documents, handouts, or presentations for meetings. They may also be responsible for filing documents and maintaining databases.
  • Procedures - develop and implement administrative procedures. They may also document protocols and processes related to team calendars.
  • Administrative Support - coordinates various project tasks, timelines, and deliverables across different teams.
  • Calendars - manage calendars, including team calendars. They may review calendars weekly and follow up with team members on any concerns. They may also document protocols and processes related to calendars.
  • Communications - Facilitating communication between different stakeholders within the program, including team members, stakeholders, and leadership
• Your Impact:
  • Utilize large data sets to forecast staffing needs, identify trends, and optimize divisional workforce performance
  • Create and maintain divisional reports and dashboards to track key performance indicators (KPIs) related to strategically aligned metrics
  • Collaborate with cross-functional teams to design and implement programs that enhance employee engagement, retention, and productivity
  • Support data-driven initiatives and risk remediation opportunities to assess operational effectiveness
  • Support location and workspace logistical planning

Requirements:

• Bachelor's degree or equivalent work/military experience
• Minimum 3 years of Workforce Optimization, Programming, and / or Strategy experience
• Strong skills in MS Office Suite- specifically PowerPoint and Excel
• Demonstrated ability to utilize analytical tools (Tableau, Power BI, etc.)
• Ability to manage project plans and action plans on time
• Keys to Success in this Role:
  • Able to thrive in a team-oriented collaborative environment and independently
  • Stay current with industry trends and best practices in workforce optimization, strategy and analytics
  • Able to manage competing priorities and deliverables
  • Adaptable and comfortable working in ambiguous situations
  • Apply data visualization techniques for executive level reporting
  • Communicate effectively orally and in writing
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.