Customer Success/Onboarding Specialist - Project Coordinator

• Managing a portfolio of APIs and tracking the progress of customer onboarding
• Providing comprehensive customer service – attending customer meetings, completing customer setups and communicating progress
• Consulting with clients and serving as a singular point of contact through onboarding
• Proactively guiding internal partnership through the process including assisting in the navigation of the access request system

• 2 years of client service experience working with high value customers and/or large organizations
• Excellent verbal, written and interpersonal communication skills.
• Experience in one or combination of the following internet based systems, intranet-based business systems or ebusiness consulting
• Experience interfacing directly with external customers
• Excellent organizational skills, detail-oriented, self-starter and ability to multi-task to meeting defined deadlines in a dynamic fast paced environment
• Ability to effectively interact and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
• Demonstarted analytic skills and experience solving business problems
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
• Only candidates able to work directly as Genesis 10 employees will be considered.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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